Remote Customer Success Manager — EdTech K-12 Districts
Remote / Online - Candidates ideally in
Charleston, Kanawha County, West Virginia, 25329, USA
Listed on 2026-06-20
Charleston, Kanawha County, West Virginia, 25329, USA
Listing for:
Pearson
Remote/Work from Home
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager, HelpDesk/Support
Job Description & How to Apply Below
Pearson is seeking a proactive Customer Success Manager for K–12 school districts and institutional clients. The CSM will manage client relationships and strategies to ensure customer success throughout their journey with Pearson’s products.
This role involves leading onboarding, monitoring customer engagement, and resolving issues in collaboration with Sales and Support teams. A bachelor’s degree and experience in customer success are required, as well as strong communication skills.
The position offers a salary between $55,000 and $70,000, eligible for annual incentives.
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