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Head of Customer Success Retention & Remote
Remote / Online - Candidates ideally in
Peoria, Peoria County, Illinois, 61639, USA
Listed on 2026-06-21
Peoria, Peoria County, Illinois, 61639, USA
Listing for:
Genesys
Remote/Work from Home
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Genesys is seeking a Customer Success Manager lead to guide a team dedicated to enhancing customer experiences. This role is focused on driving retention and expansion across key accounts, shaping success strategies and ensuring seamless customer journeys.
The successful candidate will have over 8 years of SaaS experience and a proven track record in managing complex customer environments. Offering a competitive salary, Genesys champions a culture of collaboration and inclusion.
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