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Escalation Engineer III - Remote Customer Advocate
Remote / Online - Candidates ideally in
Redmond, King County, Washington, 98052, USA
Listed on 2026-06-21
Redmond, King County, Washington, 98052, USA
Listing for:
Apex Systems
Remote/Work from Home
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Apex Systems in Redmond, Washington, is looking for a Support Escalation Manager to handle high-volume customer escalations and improve the customer experience. This position involves coordinating with various internal teams to resolve issues related to enterprise products.
The ideal candidate will have 5-7 years of customer engagement experience and strong communication skills. Remote work is available, reflecting a commitment to diversity and inclusion.
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