Escalations & Online Interactions Team Lead
Remote / Online - Candidates ideally in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-06-21
San Antonio, Bexar County, Texas, 78208, USA
Listing for:
San Antonio Water System
Remote/Work from Home
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
San Antonio Water System is seeking a Supervisor - Escalations and Online Interactions to lead teams that resolve customer concerns via email and chat. This role involves ensuring high standards of customer service and collaborating with departments for effective issue resolution.
The ideal candidate will have supervisory skills, a background in customer service management, and relevant experience in call center operations.
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