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Remote Customer Care & Retention Specialist

Remote / Online - Candidates ideally in
Knoxville, Knox County, Tennessee, 37955, USA
Listing for: ADT Security Services
Full Time, Remote/Work from Home position
Listed on 2026-06-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17 - 20 USD Hourly USD 17.00 20.00 HOUR
Job Description & How to Apply Below

ADT Security Services is seeking Remote Customer Service Sales Representatives in Knoxville, TN. This entry-level position in the Retention organization offers a chance to provide exceptional customer service and progress into higher roles.

Agents will handle calls regarding billing inquiries and assist customers with basic troubleshooting. Onsite training is required before transitioning to remote work.

The pay is $17.00/hour with promotional opportunities within 4-6 months, along with healthcare benefits and paid time off.

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