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Remote Software Support Specialist II

Remote / Online - Candidates ideally in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: TCC Solutions
Remote/Work from Home position
Listed on 2026-06-21
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: Indianapolis

TCC Solutions is looking for a Software Support Specialist II in Indianapolis, IN. In this remote role, you will address customer support requests, ensuring exceptional service and thorough documentation of issues. You will collaborate with other team members, respond to client inquiries, and provide training on various software.

The ideal candidate has a High School diploma (Associate's or Bachelor's preferred), 2 years of relevant support experience, and strong troubleshooting skills. This position requires availability from 8:30 a.m. to 5:00 p.m. EST with potential evening and weekend work.

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