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Remote Customer Support Leader: Strategy & Analytics

Remote / Online - Candidates ideally in
Ann Arbor, Washtenaw County, Michigan, 48103, USA
Listing for: MaziCTools
Part Time, Remote/Work from Home position
Listed on 2026-06-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Manager, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

MaziCTools is seeking a Customer Support Manager to join our team on a part-time remote basis. The ideal candidate will oversee our support operations, ensuring exceptional service delivery to our members. With a minimum of 7 years in customer service management and strong leadership skills, you will mentor a remote team and develop effective strategies that enhance customer experience.

The role demands excellent communication and analytical skills, alongside a proactive and strategic approach to team management and problem resolution.

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