Remote Member Support Specialist
Remote / Online - Candidates ideally in
Somerville, Middlesex County, Massachusetts, 02145, USA
Listed on 2026-06-21
Somerville, Middlesex County, Massachusetts, 02145, USA
Listing for:
Mass General Brigham Health Plan
Full Time, Remote/Work from Home
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Mass General Brigham Health Plan is seeking a Customer Service Professional in Somerville, Massachusetts. This role serves as the primary contact for members and providers, focusing on exceptional customer satisfaction and resolution of inquiries. Candidates should have a High School Diploma and strong customer service skills.
This position is remote, requiring a stable workstation and will involve training hours from 8:30 AM to 5:00 PM for the first month. Applicants must be prepared for video interviews during the hiring process.
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