Head of Customer Success Retention & Remote
Remote / Online - Candidates ideally in
Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listed on 2026-06-21
Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listing for:
Genesys
Remote/Work from Home
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager
Job Description & How to Apply Below
Genesys is seeking a Customer Success Manager to lead a team focused on delivering measurable value to clients. The role includes coaching, developing strategies, and ensuring customer retention and expansion through effective team management.
With over a decade of SaaS customer success experience preferred, candidates will need strong communication skills and a background in customer experience platforms. Excellent benefits and a competitive salary range are provided.
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