Customer Service Coverage Consultant

Start a flexible remote career helping families understand and access important benefit programs. AO Globe Life is growing its remote workforce and seeking motivated professionals who want meaningful work, professional development, and the ability to build a long-term career from anywhere in the United States.

Full training, structured mentorship, and pre-qualified client consultations are provided so you can focus on building relationships and supporting individuals and families with confidence.

100% remote work environment

Flexible scheduling designed to support work-life balance

Pre-qualified client consultations provided — no cold outreach

Comprehensive training and licensing support

Health insurance premium reimbursement program

Monthly and quarterly performance bonuses

Equity opportunities for qualifying team members

Clear pathways for leadership and career advancement

Supportive and collaborative team culture

Conduct scheduled virtual consultations with clients through Zoom

Help individuals and families understand available benefit options

Guide clients through the enrollment process and provide follow-up support

Maintain organized digital records of client interactions

Participate in weekly training sessions and mentorship programs

Strong communicators who enjoy helping others

Organized professionals comfortable working independently

Individuals confident using video meetings and digital tools

Candidates who are coachable and motivated by personal growth

Customer service or client-facing experience is helpful but not required

Authorized to work in the United States

Windows-based laptop or desktop computer with webcam

Reliable internet connection

For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits to working-class families across the United States. Through a remote-first workforce and a commitment to mentorship and service, the company continues to create meaningful career opportunities nationwide.

Apply today to begin building a flexible career that combines purpose, growth, and the ability to make a real impact.