Senior Customer Success Leader — Remote & Retention
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-06-22
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Genesys Cloud Services, Inc.
Remote/Work from Home
position Listed on 2026-06-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager -
Management
Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Genesys Cloud Services, Inc. is looking for a leader to drive customer success by managing a team of Customer Success Managers. You'll shape customer success strategy, influence execution, and partner with various teams to ensure satisfaction and retention.
With over 8 years of experience and a Bachelor's degree required, this role offers a competitive salary range of $130,500 - $229,500, along with robust benefits.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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