Customer Service Representative - Work From Home
Remote / Online - Candidates ideally in
Gaithersburg, Montgomery County, Maryland, 20878, USA
Listed on 2026-06-23
Gaithersburg, Montgomery County, Maryland, 20878, USA
Listing for:
InteLogix
Full Time, Remote/Work from Home
position Listed on 2026-06-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical-Dental-Vision / 401k / PTO / Paid training / Employee Discounts / Career Advancement - As a Customer Service Rep at Inte Logix, you will:
Serve as the primary point of contact for customers who have questions about their utility service;
Provide exceptional customer service by addressing inquiries, resolving complaints and guiding customers through solutions;
Maintain a thorough understanding of products, services and policies to effectively assist customers;
Accurately document customer interactions and transactions across all tools/platforms;
Collaborate with other departments to resolve customer issues and escalate complex problems as necessary.
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