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Member Happiness Teammate Work From Home
Remote / Online - Candidates ideally in
Frederick, Frederick County, Maryland, 21702, USA
Listed on 2026-06-23
Frederick, Frederick County, Maryland, 21702, USA
Listing for:
Clever Care Health Plan
Full Time, Remote/Work from Home
position Listed on 2026-06-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
[Patient Service / Remote] - Anywhere in U.S. / $25 an hour / Flexible schedule / Health insurance / Work from home - As a Member Happiness Teammate, you will:
Build strong relationships with members through exceptional customer service;
Provide timely and accurate responses to member inquiries via phone, email, and chat;
Identify and resolve member issues, escalating as needed to ensure prompt resolution;
Document all interactions with members in the CRM system to maintain accurate records;
Collaborate with cross-functional teams to improve member experience and streamline processes;
Maintain a high level of knowledge of Clever Care Health Plan's products, services, and processes to effectively assist members. Hiring Immediately >>
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