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Remote Bilingual Student Support Specialist
Remote / Online - Candidates ideally in
New Haven, New Haven County, Connecticut, 06501, USA
Listed on 2026-06-23
New Haven, New Haven County, Connecticut, 06501, USA
Listing for:
Cengage Group
Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-06-23
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Cengage Group seeks a Customer Support Specialist to provide exceptional service to students. This position requires 1–2 years of experience in a fast-paced environment and fluency in both Spanish and English. Responsibilities include managing cases, handling phone communications, and delivering thoughtful solutions to customer inquiries.
The role demands a calm demeanor, exceptional emotional intelligence, and a focus on relationship building to ensure every student feels supported. Compensation ranges from $39,500 to $47,800 per year.
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