Remote Field Services Scheduler & Escalations Advisor
Remote / Online - Candidates ideally in
Gaithersburg, Montgomery County, Maryland, 20877, USA
Listed on 2026-06-23
Gaithersburg, Montgomery County, Maryland, 20877, USA
Listing for:
TDS Telecommunications LLC
Full Time, Remote/Work from Home
position Listed on 2026-06-23
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
TDS Telecommunications LLC is seeking a full-time remote Field Services Workforce Management Advisor I to manage scheduling and dispatch for both consumer and commercial work orders. You will monitor schedules, handle escalations, and ensure timely processing of requests while maintaining service levels.
The ideal candidate will have 1+ years of customer service experience and proficiency in business applications. Knowledge of telecommunications industry terminology is a plus.
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