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Remote Call Center Service Leader

Remote / Online - Candidates ideally in
Trenton, Mercer County, New Jersey, 08628, USA
Listing for: CAI
Full Time, Remote/Work from Home position
Listed on 2026-06-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Bilingual
  • Management
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

CAI is seeking a Customer Service Delivery Leader in Trenton, NJ, responsible for leading and enhancing the delivery of high-quality customer service. This role includes managing a team of Customer Service Representatives and ensuring operational excellence in our remote call center environment.

The ideal candidate will possess over 5 years of call center experience and have strong leadership skills to motivate teams effectively. This full-time position offers a lucrative salary and a comprehensive benefits package.

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