Remote Senior CSR - Mentoring Frontline Support Expert
Remote / Online - Candidates ideally in
Augusta, Kennebec County, Maine, 04338, USA
Listed on 2026-06-23
Augusta, Kennebec County, Maine, 04338, USA
Listing for:
CAI
Remote/Work from Home
position Listed on 2026-06-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
CAI is seeking a Senior Customer Service Representative to serve as a frontline escalation point within the CAI Call Center. This role focuses on providing high-quality support via phone, chat, and email while mentoring junior staff. The position is fully remote and offers a salary range of $47,000 - $52,000 per year.
Ideal candidates will have over 3 years of experience in customer service and demonstrate strong communication skills. CAI provides a comprehensive benefits package that includes medical, dental, vision insurance, and a 401k retirement plan.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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