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Customer Service Representative Work From Home

Remote / Online - Candidates ideally in
Middle River, Baltimore City, Maryland, 21220, USA
Listing for: Premera Blue Cross
Full Time, Remote/Work from Home position
Listed on 2026-06-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 57800 USD Yearly USD 57800.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Representative - FT - Work From Home
[Call Center / Remote] - Anywhere in U.S. / Up to $57,800-yr / Medical-Vision-Dental-Pet-Life-Disability / 401K employer match / Generous PTO / Tuition assistance - As a Customer Service Representative at Premera Blue Cross, you will: provide excellent customer service to clients via phone and email, resolving any issues or concerns in a timely and professional manner; handle a high volume of incoming calls and respond to inquiries regarding insurance plans, benefits, and claims;

maintain accurate and detailed records of all customer interactions and transactions; collaborate with other departments to ensure prompt and efficient resolution of customer inquiries; identify and escalate complex issues to appropriate departments for further assistance; actively contribute to a positive and supportive team environment, sharing knowledge and best practices with colleagues;
Hiring Immediately >>
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