Senior Director, Customer Success — Remote Growth Leader
Remote / Online - Candidates ideally in
Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listed on 2026-06-24
Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listing for:
Genesys
Remote/Work from Home
position Listed on 2026-06-24
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
Genesys is seeking a Sr. Director of Customer Success Management to lead a dedicated team focused on the growth and retention of customers. This role includes advocating for customer journeys and orchestrating strategies to achieve business outcomes effectively.
The ideal candidate will have extensive SaaS experience in customer success management, strong leadership qualities, and the ability to foster collaboration across functions.
Genesys offers a competitive salary, benefits, and an opportunity to make a significant impact in customer experience.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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