Remote Call Center Unit Lead - Mentorship & Escalations
Remote / Online - Candidates ideally in
Appleton, Outagamie County, Wisconsin, 54911, USA
Listed on 2026-06-24
Appleton, Outagamie County, Wisconsin, 54911, USA
Listing for:
RemoteFetch
Remote/Work from Home
position Listed on 2026-06-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Remote Fetch is seeking a Call Center Unit Lead to provide advanced customer support and operational leadership in a fast-paced environment. This fully remote position involves handling escalated calls, mentoring team members, and ensuring service levels are met.
The ideal candidate has 6+ years of customer service experience and strong problem-solving skills. A comprehensive benefits package is offered, including medical, dental, vision, and a 401(k) with company match.
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