Remote Guest Experience Specialist; Italian/English
Remote / Online - Candidates ideally in
Town of Italy, Penn Yan, Yates County, New York, 14527, USA
Listed on 2026-06-24
Town of Italy, Penn Yan, Yates County, New York, 14527, USA
Listing for:
Smartness
Remote/Work from Home
position Listed on 2026-06-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, HelpDesk/Support
Job Description & How to Apply Below
Location: Town of Italy
Smartness is seeking a Customer Support Specialist based in New York, NY to manage guest communications via Smartchat, assisting users with inquiries and issues. The role involves a flexible shift pattern covering various hours, including weekends. Ideal candidates should have over 3 years of customer support experience, preferably in hospitality, with proficiency in both Italian and English. The position offers remote work, team-building events, and opportunities to enhance guest communications through innovative tools.
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