Customer Experience Insights Analyst; Hybrid/Remote
Remote / Online - Candidates ideally in
West Des Moines, Polk County, Iowa, 50265, USA
Listed on 2026-06-24
West Des Moines, Polk County, Iowa, 50265, USA
Listing for:
EquiTrust
Full Time, Remote/Work from Home
position Listed on 2026-06-24
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
Equi Trust in West Des Moines is seeking a Customer Experience Analyst to enhance our customer service across annuity and life insurance products. The role involves analyzing customer feedback and operational data, collaborating with various teams, and using insights to improve customer satisfaction.
Ideal candidates must possess strong analytical skills and a degree in a related field, alongside experience in customer experience analytics, business insights, and reporting tools like Power BI or Tableau.
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