Work From Home Customer Support Associate
Tulsa, Tulsa County, Oklahoma, 74131, USA
Listed on 2026-06-24
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Call Center / Support
What Your Day Actually Looks Like
You're at your home desk by 9 AM. The queue shows 40 contacts for your shift — a mix of phone calls and chat threads. Your first caller missed a delivery and wants a refund. You pull up the order, confirm eligibility, process it in 90 seconds, and the customer thanks you before you hang up. The next three chats are order status questions — quick, factual, resolved.
By noon you've cleared half the queue and taken a 15‑minute break. By 5 PM your CSAT score for the day is sitting at 94%. You close the laptop. That's your shift.
Amazon's at‑home Customer Support role is genuinely manageable. You have the tools, the training, and the team lead support to handle anything that comes in. The work is high‑volume but structured — and the pay reflects that.
What We Need- High school diploma or GED | 1+ year customer service experience
- Strong problem‑solving instincts | Comfortable multitasking across systems
- Home office with wired broadband (10 Mbps+) and a quiet workspace
$18–$26/hr | Medical, dental, vision from day one | Amazon Prime + employee discount | 401(k) with match
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