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Remote Outage & Escalation Leader
Remote / Online - Candidates ideally in
Norwood, Hamilton County, Ohio, USA
Listed on 2026-06-24
Norwood, Hamilton County, Ohio, USA
Listing for:
TechAlliance of Southwestern Ontario, London Economic Development Corporation
Remote/Work from Home
position Listed on 2026-06-24
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Client Relationship Manager
Job Description & How to Apply Below
CDK Global is seeking a Critical Situation Leader based in Norwood, OH. The role focuses on managing case escalations and ensuring customer communication during significant outages. Ideal candidates will have strong client services experience and the ability to analyze situations effectively.
A Bachelor's degree and 5+ years in client services or related fields are needed. Benefits include a competitive salary range and comprehensive health coverage.
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