Customer Service Specialist

Customer Service Specialist — VA

Join our team to help clients with benefit solutions, deliver top-tier service, and grow your career with a Fortune 500 company.

• Provide outstanding customer service via phone, video, and email
• Assist clients with benefits enrollment and account questions
• Handle confidential information with professionalism
• Resolve client issues and follow up promptly
• Maintain accurate records and documentation

• Excellent communication & listening skills
• Self-motivated, adaptable, and reliable
• Positive attitude and willingness to learn
• Comfortable working in a remote environment

• Weekly pay + performance bonuses
• Flexible schedule – work from home
• Full training provided, no experience required
• Career advancement opportunities
• Team trips, contests, and events
• Supportive and positive work environment

• Average first-year earnings: $62k–$80k
• Annual earning potential grows by ~$25k per year
• Merit-based promotions – leadership opportunities available

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or other protected status.