Customer Care Specialist Work From Home

Position: Customer Care Specialist (FT - Work From Home)
[Customer Service / Remote] - Anywhere in U.S. / $25.00 to $30.00-hr / Health-Dental-Vision / Wellness Benefits / 401K / Collaborative, agile, mission-driven team / Category-leading startup - As a Customer Care Specialist at Sleep Res, you will:
Provide exceptional customer service by responding to inquiries and resolving issues via phone, email, and chat;
Maintain accurate records of customer interactions and transactions;
Identify and escalate priority issues to the appropriate department;
Proactively reach out to customers to ensure satisfaction and promote additional products and services;
Utilize company software and resources to troubleshoot and resolve technical issues;
Collaborate with team members to improve customer satisfaction and efficiency;
Assist with training and mentoring new team members to ensure high-quality service. Hiring Immediately >>