Customer Experience Advocate
Remote / Online - Candidates ideally in
Franklin, Williamson County, Tennessee, 37068, USA
Listed on 2026-06-26
Franklin, Williamson County, Tennessee, 37068, USA
Listing for:
Beacon Hill
Full Time, Part Time, Remote/Work from Home
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
Details
Title:
Customer Experience Advocate Home Services
Location:
Franklin TN
Pay Rate: $20
Type:
Contract to hire
Hours:
Schedules between 6am-8pm CT
Note:
Hybrid/Onsite. This will be 100% onsite while training. After 2-3 months you will have the opportunity to work from home 2 days a week. 3 openings
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Computer skills (MS Teams, MS Outlook, Internet and Intranet navigation, Web-based platforms.)
- Ensures all external and internal customers receive a concierge level of customer service
- Serves as a representative of high professionalism to all external customers.
- Engage with high value client to schedule service-calls accurately, and efficiently.
- Must be able to work with minimum supervision and possess strong collaboration and organizational skills with mindfulness to detail.
- Team member should possess good oral and written communications skills, both with co-workers and over the telephone with outside and company associates.
- Position requires use of computers, telephones, and other office equipment.
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