Remote Senior CSR - Mentoring Frontline Support Expert
Remote / Online - Candidates ideally in
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-06-26
Lansing, Ingham County, Michigan, 48900, USA
Listing for:
CAI
Remote/Work from Home
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
CAI in Lansing, Michigan, is seeking a Senior Customer Service Representative to provide high-quality support in a remote capacity. This role involves serving as a frontline escalation point and mentoring junior staff while ensuring customer satisfaction across phone, chat, and email interactions.
Ideal candidates will have 3+ years of experience in customer service and strong communication skills. The position offers a salary range of $47,000 - $52,000 per year along with benefits, including medical, dental, and vision insurance.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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