Remote Technical Customer Service Lead; Distribution
Remote / Online - Candidates ideally in
Gaithersburg, Montgomery County, Maryland, 20877, USA
Listed on 2026-06-26
Gaithersburg, Montgomery County, Maryland, 20877, USA
Listing for:
GCG
Remote/Work from Home
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Technical Support, CRM System, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
GCG is seeking a Technical Customer Service Manager to lead a customer service team in a fully remote setup. The candidate will ensure timely and accurate service delivery in a distribution-focused environment while managing escalations and resolving customer issues.
The role requires 5+ years of customer service experience, leadership capabilities, and proficiency with CRM tools, particularly Salesforce. A competitive annual salary of $100,000 to $115,000 and comprehensive health coverage are offered.
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