Customer Service Representative

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This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $21.00/hr

Additional compensation types

Commission

Direct message the job poster from Insight Global

Proud Half-Turkish, Half-Black Woman determined to make the world a better place than she found it!

Must-haves:

• Bachelor's or Associates degree in Business Administration or related field OR 2+ years of customer service experience within a call center environment
• Excellent verbal and written communication skills
• Organizational skills and attention to detail
• Excellent time management skills with a proven ability to multitask

Plusses:

• Current commercial P&C license (property and casualty)
• Experience working in the auto insurance agency
• Previous experience working in the insurance industry
• Bilingual with any other language

Day-to-Day:

One of our clients in the Insurance Industry is looking for Insurance Client Services Representatives to work hybrid in Omaha, Nebraska. As a Customer Service Representative, you will be responsible for delivering industry-leading service by ensuring the timely and accurate entry of all inbound leads. Answering inbound calls, you'll be speaking directly with small business owners and their representatives to assist in them providing product options to ensure their business is well insured.

This role requires strong multitasking abilities, consistent dependability, and a collaborative mindset. You'll work closely with team members in a fast-paced environment, maintaining high service standards while contributing to a supportive and team-focused culture. This position can pay anywhere between $19/hr and $21/hr dependent on previous licensing. Exact compensation may vary based on several factors, including skills, experience, and education.

Seniority

level

• Seniority level Associate

Employment type

• Employment type
  
  Full-time

Job function

• Job function
  
  Customer Service
• Industries Insurance

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Inferred from the description for this job

Vision insurance

Medical insurance

401(k)

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