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Remote Bilingual Student Advisor — Student Support
Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-06-26
Nashville, Davidson County, Tennessee, 37247, USA
Listing for:
Cengage Group
Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Cengage Group in Nashville, TN is looking for a Tier 2 Student Advisor dedicated to customer service excellence. You will provide personalized support, manage customer cases, and ensure all issues are resolved with empathy and efficiency.
This position requires 1-2 years of experience in customer service, and you must be bilingual in Spanish and English. Compensation ranges from $39,500 to $47,800 annually, with a structured support environment conducive to professional growth.
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