Senior Director, Customer Success — Remote Growth Leader
Remote / Online - Candidates ideally in
Greenville, Greenville County, South Carolina, 29610, USA
Listed on 2026-06-26
Greenville, Greenville County, South Carolina, 29610, USA
Listing for:
Genesys
Remote/Work from Home
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager -
Management
Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Genesys is looking for a Sr. Director of Customer Success Management to lead a team focused on the growth and retention of customers. You will champion customer journeys and ensure successful strategies through close collaboration with other functions.
Ideal candidates have at least 10 years of experience in SaaS customer success management, a strong customer focus, and skills in strategic planning. The role includes significant stakeholder engagement and accountability.
With competitive compensation ranging from $179,300 to $315,300 and a range of benefits, Genesys promotes an empathetic workplace culture.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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