Remote CSR — First Call Resolution; Healthcare
Remote / Online - Candidates ideally in
New Orleans, Orleans Parish, Louisiana, 70121, USA
Listed on 2026-06-26
New Orleans, Orleans Parish, Louisiana, 70121, USA
Listing for:
Premera Blue Cross
Full Time, Remote/Work from Home
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Premera Blue Cross is looking for a full-time Customer Service Representative to provide essential support to members and providers while managing inbound and outbound calls remotely from various states.
The ideal candidate will ensure first call resolution in customer service interactions, maintain compliance with PPI requirements, and document customer issues promptly. Candidates should have at least two years of customer service experience and a proficiency in Microsoft Office Suite.
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