Farmers Insurance Licensed Insurance Customer Service Representative

Job Description

MUST HAVE PROPERTY AND CASUALTY LICENSE TO APPLY. Are you looking for a career in a professional, team-oriented setting? We are one of the largest and fastest growing Farmers insurance agency in the state of Georgia. We are looking for qualified, licensed individuals with at least one year of insurance experience to expand our staff of customer service representatives. Knowledge of Farmers systems would be a significant plus.

The ideal candidate has strong communication skills, truly enjoys telephone interaction with customers and is comfortable handling a variety of customer requests, including:

• Explaining coverages
• Assisting with billing issues
• Identifying additional customer insurance needs
• Handling typical transactions, such as processing renewals, cancellations and changes

Our environment demands basic computer skills and strong organization capability. Having a staff of nearly 20 people with more on the way, we welcome the individual who desires new challenges and upward mobility.

If this sounds like YOU, we would love to have a conversation and tell you more about the opportunities at our agency. We offer:

• Competitive salary
• Commissions/bonus
• Paid time off
• Flexible work schedule with work‑at‑home rotation

• Paid Time Off (PTO)
• Work from Home
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan
• Evenings Off

• Process customer policy change requests.
• Take premium payments from customers.
• Treat each customer contact as a cross and up‑sell opportunity including life insurance products.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer inbound phone calls.
• Generating Cross Selling Opportunities

Must have an active Georgia Property & Casualty License