Customer Service Specialist

# Customer Service Specialist Congressional Insurance Associates Be an Early Applicant Full Timemid Hybrid Germantown , Maryland, USPosted Today##

Role Overview Congressional Insurance Associates is hiring a mid-level Customer Service Specialist. This is a full-time hybrid role, based in Germantown. posted today. applications are still in the early window, before most candidates have applied. Full responsibilities, required qualifications, and the apply link are listed in the description below.## Resume Keywords to Include Make sure these keywords appear in your resume to improve ATS scoring

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Job Description We are pleased to announce that Congressional Insurance Associates is hiring for the next individual to join our growing team!

Position Overview:

We are seeking a qualified professional to join our award winning team for the role of Customer Service Specialist. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.###

Responsibilities
* Establish customer relationships and follow up with customers, as needed.
* Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
* Use a customer-focused, needs-based review process to educate customers about insurance options.
* Maintain a strong work ethic with a total commitment to success each and every day.

As a Team Member, you will receive:
* Annual salary.
* Bonus and compensation opportunities.
* Partially sponsored medical insurance benefits.
* Paid time off (vacation and personal/sick days).
* 401K with company match.
* Valuable experience.
* Hybrid office/home work environment after training.
* Growth potential/Opportunity for advancement within office.### Requirements
* Excellent interpersonal skills.
* Excellent communication skills - written, verbal and listening
* Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
* People-oriented.
* Organizational skills.
* Self-motivated.
* Detail oriented.
* Proactive in problem solving.
* Dedicated to customer service.
* Able to learn computer functions.
* Pride in getting work done accurately and timely.
* Ability to work in a team environment.
* Ability to multi-task.
* Property & Casualty Insurance license (we will assist in licensing if not).If you are motivated to succeed and can see yourself in this role, please email us at  . We will follow up with you on the next steps in the interview process.
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