Remote Onboarding Team Lead — Customer Success
Remote / Online - Candidates ideally in
Kaneohe, Honolulu County, Hawaii, 96744, USA
Listed on 2026-06-26
Kaneohe, Honolulu County, Hawaii, 96744, USA
Listing for:
SimplePractice, LLC
Full Time, Remote/Work from Home
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
Simple Practice, LLC is seeking a full-time salaried Team Lead, Onboarding to enhance customer success. In this role, you will mentor a team, manage performance development, and address customer escalations while collaborating in a dynamic remote environment.
The ideal candidate has 4+ years of customer support experience and a bachelor's degree. This position will include developing coaching plans to improve team skills and overseeing quality assurance workflows.
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