Remote Medicare Inbound Call Center Associate

Humana Inc in Augusta, Maine is looking for a Medicare Call Center Representative to manage incoming inquiries effectively. The role involves addressing telephone, digital, or written inquiries while ensuring an excellent customer experience. Responsibilities include handling 40+ inbound calls daily in a high-volume environment and accurately documenting all interactions.

The ideal candidate should have at least 2 years of customer service experience, exceptional communication skills, and proficiency in Microsoft Office. Benefits include medical, dental, vision, and more.