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Senior Director, Customer Success — Remote Growth Leader
Remote / Online - Candidates ideally in
Murfreesboro, Rutherford County, Tennessee, 37132, USA
Listed on 2026-06-26
Murfreesboro, Rutherford County, Tennessee, 37132, USA
Listing for:
Genesys
Remote/Work from Home
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
Genesys is seeking a Sr. Director of Customer Success Management to lead a team dedicated to customer growth and retention. The ideal candidate will advocate for customer journeys and orchestrate strategies to realize impactful business outcomes. This role emphasizes exceptional relationship-building with C-level stakeholders and cross-functional collaboration.
With over 6 years' experience managing SaaS customer success teams, candidates must excel in strategic thinking and data-driven insights. Join Genesys to shape the future of customer experience.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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