Remote Life Insurance Retention Specialist
Remote / Online - Candidates ideally in
Coeur d'Alene, Coeur d Alene, Kootenai County, Idaho, 83814, USA
Listed on 2026-06-26
Coeur d'Alene, Coeur d Alene, Kootenai County, Idaho, 83814, USA
Listing for:
400 Globe Life And Accident Insurance Company
Remote/Work from Home
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Bilingual
Job Description & How to Apply Below
400 Globe Life And Accident Insurance Company is seeking a Customer Retention Representative to join their team. This remote position plays a critical role in maintaining customer relationships by engaging with policyholders considering cancellation or who have lapsed policies.
The ideal candidate will be responsible for handling inbound cancellation requests, conducting outbound calls to recover lapsed policies, and providing personalized customer consultations. Strong communication and problem-solving skills are essential for success in this role.
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