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Call Center Customer Service Representative

Remote / Online - Candidates ideally in
Pittsburgh, Allegheny County, Pennsylvania, 15201, USA
Listing for: Kelly
Remote/Work from Home position
Listed on 2026-06-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below

Call Center Customer Service Representative

Ready to Move Your Career Forward? Put your career in motion with an exciting new opportunity! Join the Kelly® Professional & Industrial team as a Virtual/Remote Benefits Customer Service Representative supporting a premier client near Pittsburgh, PA. We're committed to helping you succeed at every step along the way.

Position Details
  • Title:

    Virtual/Remote Benefits Customer Service Representative
  • Location:

    Pittsburgh, PA (remote, within a 2-hour radius of work location)
  • Pay Rate: $18.00/hour
  • Schedule:

    Monday through Friday (no weekends), must be available between 6am–6pm with occasional extended hours to 11 pm
Why You'll Love This Role
  • Enjoy the flexibility of working from home.
  • Be part of a supportive team focused on your development.
  • Earn competitive pay and unlock access to exclusive Kelly perks.
A Day in the Life As a Benefits Customer Service Representative, you will:
  • Provide compassionate, professional assistance to plan participants via phone, email, and instant messaging.
  • Tailor your communication style to meet the needs of diverse individuals, maintaining professionalism even in challenging interactions.
  • Safeguard confidential information in accordance with HIPAA and data privacy standards.
  • Accurately document calls and case notes with attention to detail.
You'll Be a Great Fit If You Have:
  • High School Diploma or GED (required)
  • Previous customer service experience (preferred)
  • Strong attention to detail and organizational skills
  • Proficiency in Microsoft Office; ability to navigate multiple computer windows
  • Minimum typing speed of 30 WPM
  • Ability to work effectively in a virtual environment within the specified location radius
Perks & Benefits
  • Fully remote position
  • Competitive hourly pay
  • Exclusive access to Kelly perks & resources

Ready to Apply? Bring your enthusiasm—discover what's next for your career with Kelly!

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