Customer Service Representative - Work From Home

Position: Customer Service Representative [FT - Work From Home]
[Call Center / Remote] - Anywhere in U.S. / Competitive Hourly Pay + OT / Medical-Dental-Vision effective Day 1 / 401K with company match / PTO / Tuition reimbursement - As a Customer Service Representative, you will:
Provide exceptional service to customers by answering inquiries and resolving issues in a timely and professional manner;
Utilize various communication channels, including phone, email, and chat, to assist customers with their healthcare needs;
Collaborate with other team members to ensure accurate and efficient handling of customer inquiries and concerns;
Maintain up-to-date knowledge on Cigna's products and services to effectively address customer inquiries;
Document all customer interactions in a clear and concise manner to ensure accurate record-keeping;
Continuously strive to meet and exceed customer satisfaction goals and metrics. Hiring Immediately >>