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Remote Customer Advisor HBO Max; German Speaker

Remote / Online - Candidates ideally in
Calera, Shelby County, Alabama, 35040, USA
Listing for: Cross Border Talents
Full Time, Remote/Work from Home position
Listed on 2026-06-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 30000 USD Yearly USD 30000.00 YEAR
Job Description & How to Apply Below
Position: Remote Customer Advisor for HBO Max (German Speaker) Turkey-based

Remote Customer Advisor for HBO Max (German Speaker) Turkey-based

We are looking for German-speaking Customer Support Advisors to support users of HBO Max streaming platforms. You will assist customers with technical issues, account and content inquiries, and subscription-related questions across multiple channels.

This is a remote position, and all necessary equipment will be provided.

Project: HBO Max

Contract:

Full-Time

Location:

Remote (only residents in Turkey) Languages

Required:

German C1, English B1

Shifts:

Rotating shift schedule (5 days per week) Summer Shifts 10:00 19:00, 13:00 22:00, 16:00 01:00 Winter Shifts 11:00 20:00, 14:00 23:00, 17:00 02:00

Responsibilities

  • Provide customer support through phone, email, chat and social media
  • Assist customers with technical issues, account and content inquiries
  • Follow internal processes and escalate cases when needed
  • Deliver service with empathy, accuracy, and professionalism

Your Profile

  • Fluent in German (C1) and English (B1)
  • Strong communication, problem-solving, and multitasking skills
  • Computer literacy
  • Turkish  (must reside in Turkey)

What We Offer

  • Online 10-day onboarding training
  • Net Salary: 30,000 TL
  • Quality Bonus: 10%
  • Meal Allowance (Pluxee Card): 4,500 TL
  • Private Health Insurance:
    Maphre ÖSS

Why Join Us?

Become part of a dynamic, multicultural team supporting one of the world’s leading streaming platforms HBO Max. Grow your customer experience career, work remotely from Turkey, and enjoy a collaborative environment where your German language skills truly stand out!

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