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Remote Customer Success Manager, Digital Learning

Remote / Online - Candidates ideally in
Wisconsin, USA
Listing for: Wiley Publishing
Remote/Work from Home position
Listed on 2026-06-27
Job specializations:
  • Customer Service/HelpDesk
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 43800 - 63267 USD Yearly USD 43800.00 63267.00 YEAR
Job Description & How to Apply Below

Wiley Publishing is seeking a Customer Success Manager to support the implementation and retention of digital solutions. This role involves assisting faculty in course setup and training delivery, monitoring course usage for retention opportunities, and collaborating with account managers.

Applicants should have an undergraduate degree, relevant experience in customer service or sales support, and a basic understanding of digital learning products. Additionally, this position offers a comprehensive benefits package and a salary range of $43,800 to $63,267 USD.

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