Strategic CSM | Remote US/CA, Travel
Remote / Online - Candidates ideally in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-06-27
Durham, Durham County, North Carolina, 27703, USA
Listing for:
MediSolution
Remote/Work from Home
position Listed on 2026-06-27
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Medi Solution is seeking a Customer Service Manager to serve as the primary liaison to customers, ensuring a great customer experience. The role requires building strong relationships, driving product adoption, overseeing issue resolution, and managing account health.
The successful candidate will have 3-5 years of experience, excellent communication skills, and proficiency in Microsoft tools. The position offers the flexibility of remote work with occasional travel while maintaining high customer satisfaction levels.
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