Entry Level Customer Service; Insurance

Overview

We don’t just provide insurance; we help our customers bounce back after life’s unexpected moments. Our Claims team sits at the very heart of what we do. We are looking for empathetic, detail-oriented professionals to join our regional hub in Howell, Michigan.

If you thrive in a collaborative environment and are looking for a steady career path with a healthy work-life balance, this hybrid role is built for you.

• Salary: $19.5 - $20 per hour
• Shift: First
• Work Hours:
  
  8 AM - 5 PM
• Education:
  
  High School

• Customer Support: Receive inbound calls and make proactive outbound follow-ups with customers, answering inquiries with genuine empathy and clarity.
• Claim Intake & Processing: Review electronic claim files for completeness, verify policy data, and input accurate documentation into our network.

• 2 Days In-Office: Collaborate, learn, and sync with your team at our Howell, MI office.
• 3 Days Work-From-Home: Enjoy a focused, quiet environment from the comfort of your home office.

• Experience: 1–2 years of experience in customer service, call centers, retail, or administrative environments.
• Skills: Claims, Insurance, Customer Service.
• Years of experience: 1 year
• Experience level:
  Entry Level
• Education:
  
  High School

Our comprehensive benefits package includes medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact