Remote Services & Customer Support Representative

Location: 100% Remote

Are you passionate about helping others while building a rewarding career from home? AO is seeking motivated, service-oriented individuals to join our growing remote team as Benefits Services & Customer Support Representatives.

This opportunity offers the flexibility of working remotely, ongoing mentorship, professional development, and the ability to build a meaningful long-term career while supporting working families across the country.

At AO, we believe success comes from service, consistency, and growth. Whether you’re starting a new career or looking for greater flexibility and advancement opportunities, we provide the tools, training, and support to help you succeed.

Work from anywhere while creating a schedule that supports your personal and professional goals.

Help families better understand their benefit options while providing professional, compassionate client support.

No prior industry experience required. Receive ongoing training, leadership mentorship, and professional development opportunities.

Earn reliable weekly income with opportunities for additional bonuses and advancement based on performance.

• Health insurance reimbursement program
• Company-supported life insurance coverage
• Leadership and career development opportunities

Access clear pathways into leadership and management roles within a fast-growing organization.

Qualify for leadership conventions, incentive trips, recognition programs, and team-building events.

• Communicate with clients through phone and Zoom consultations
• Provide professional customer support and benefit guidance
• Assist clients with coverage information, enrollment, and policy support
• Build and maintain strong long-term client relationships
• Participate in ongoing virtual training and leadership development sessions
• Collaborate with team members in a positive remote work environment

Successful candidates typically demonstrate:

• Strong communication and interpersonal skills
• Positive attitude and willingness to learn
• Self-motivation and strong work ethic
• Ability to work independently while collaborating remotely
• Professionalism, reliability, and adaptability
• Commitment to delivering exceptional customer service

Customer service or client-facing experience is helpful, but not required. Full training and mentorship are provided.

AO is built on flexibility, mentorship, growth, and purpose. We believe individuals thrive when they’re supported professionally, recognized for their efforts, and given opportunities to grow long term.

Our culture encourages leadership development, collaboration, and helping people create meaningful careers while making a positive impact on families nationwide.

All interviews are conducted through Zoom video conferencing to provide a convenient and accessible experience for all applicants.

If you’re looking for a flexible remote opportunity where you can grow professionally, help others, and build long-term success, we encourage you to apply today.

👉 Join AO and start building a rewarding remote career with purpose, flexibility, and unlimited potential.