Customer Service Specialist

Customer Service Specialist

Join our team as a Customer Service Specialist in VA—help clients with benefit solutions, deliver top-tier service, and grow your career with a Fortune 500 company. Full-Time | Weekly Pay | Advancement Opportunities

About Us The McQuade Agency, a top-performing partner of Globe Life, provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we've been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture.

Perks & Benefits

• Weekly pay + performance bonuses
• Flexible schedule – work from home
• Full training provided, no experience required
• Career advancement opportunities
• Team trips, contests, and events
• Supportive and positive work environment

Job Responsibilities

• Provide outstanding customer service via phone, video, and email
• Assist clients with benefits enrollment and account questions
• Handle confidential information with professionalism
• Resolve client issues and follow up promptly
• Maintain accurate records and documentation

Requirements

• Excellent communication & listening skills
• Self-motivated, adaptable, and reliable
• Positive attitude and willingness to learn
• Comfortable working in a remote environment

Pay & Career Growth

• Average first-year earnings: $62k–$80k
• Annual earning potential grows by ~$25k per year
• Merit-based promotions – leadership opportunities available

Apply Today! Join a company that values integrity, teamwork, and growth. Apply now, and check your email for next steps!

Equal Opportunity Employer Customer Service Specialist jobs in VA – Apply now for remote-friendly roles with career growth, great pay, and training opportunities in the insurance industry.