Benefits Enrollment Specialist - WFH
Pearl City, Honolulu County, Hawaii, 96782, USA
Listed on 2026-06-27
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
We’re expanding our fully remote team and seeking reliable individuals who enjoy working with people and communicating clearly. This position involves assisting members who have already requested information, helping them understand available options through virtual support and online meetings.
This role is a great fit for someone who values consistency, professionalism, and delivering a smooth, positive experience in every interaction.
Who We AreOur organization has supported working professionals and union-connected members across North America for decades. We focus on providing long-term solutions designed to support families during career changes, retirement, or periods when standard workplace benefits are no longer available.
With a strong foundation built on transparency, ethical practices, and financial stability, we invest heavily in training and development. Team members are given the tools, guidance, and support needed to build lasting careers—not just short-term roles.
What You’ll Be DoingConnecting with members who have requested follow-up information
Hosting virtual appointments and online presentations
Explaining program details in a clear, easy-to-understand way
Supporting members through digital forms and enrollment steps
Maintaining accurate records in internal systems
Adhering to quality guidelines and compliance standards
Taking part in ongoing training, coaching, and leadership development
Weekly compensation with bonus incentives
Defined advancement paths and leadership opportunities
Flexible scheduling
100% remote work environment
Residual income opportunities
Full health coverage
Personalized onboarding and ongoing mentorship
Access to annual incentive and travel programs
Collaborative, growth-focused team culture
Strong communication skills (verbal and written)
Organized, dependable, and self-motivated individuals
High school diploma required (post-secondary education is a plus)
Background in customer service, retail, or call centers helpful—but not required
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