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Customer Service Rep Bilingual Customer Success Mgr./ CSM HelpDesk/Support

Remote Retention Specialist

Remote / Online - Candidates ideally in
Cary, Wake County, North Carolina, 27512, USA
Listing for: Smart Start, Inc.
Remote/Work from Home position
Listed on 2026-06-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below
A customer service company is seeking a fully remote Customer Support & Retention Advisor. The role involves engaging with customers for appointment scheduling and inquiries, providing empathetic solutions to ensure satisfaction. Ideal candidates should possess strong communication skills, customer service experience, and the ability to multitask effectively.

This role offers uncapped performance-based commissions and a comprehensive health benefits package, creating opportunities for personal and professional growth.
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