Remote Customer Service Specialist — Empathy-Driven
Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02212, USA
Listed on 2026-06-28
Boston, Suffolk County, Massachusetts, 02212, USA
Listing for:
Zephyra CO
Remote/Work from Home
position Listed on 2026-06-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
Zephyra CO in Worcester, Massachusetts is seeking a Customer Service Representative to be the primary contact for customers. You will manage inquiries, resolve complaints, and ensure a positive experience across various communication channels including email, chat, and phone.
The ideal candidate is empathetic, detail-oriented, and passionate about helping others. Responsibilities include responding to customer inquiries, maintaining records, and collaborating with internal teams for resolutions.
This role offers competitive salary based on experience, flexible work arrangements, and opportunities for career growth.
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